The majority of Tru-Tronics sales are new parts. If a buyer requests pulls or refurbished parts, then we will try to locate a source. Buyers are informed, up-front, of the disposition of the electronic components.
Tru-Tronics warrants the form, fit and function of parts shipped to our warehouse for a period of thirty (30) days.
Tru-Tronics has a quality assurance program. Parts are inspected when they enter our facilities. Issues that may arise during the quality control process are resolved prior to shipments to the buyer. Parts are stored in environment-controlled, secure storage areas after inspection.
All Sellers must be pre-qualified. Buyers have 30 business days in which to inspect the parts and return them if item is incorrect or defective.